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Home›HDHPs›Inbox Health, a patient billing communication platform named in Inc. 5000 list of America’s fastest growing companies

Inbox Health, a patient billing communication platform named in Inc. 5000 list of America’s fastest growing companies

By Melissa A. Hazlett
September 30, 2021
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NEW HAVEN, Connecticut., September 30, 2021 / PRNewswire / – Inbox health, the industry’s only platform dedicated to solving growth 2,000 billion dollars The dollar health challenge of patient billing, patient payments and patient assistance, was named to Inc. 5000 list of America’s fastest growing private companies. The honor comes just five months after receiving its Series A funding.

Inbox Health ranked # 517 on the Inc. 5000 list, # 66 among software vendors, and # 1 in New Haven, Connecticut. Through its primary customer base, medical billing companies, Inbox Health serves over 2,000 healthcare practices and over 2 million patients. The platform has the capacity to collect up to 20% more patient payments, up to 60% faster in the first 60 days. This benefit dramatically increases cash flow for the billing companies and the practices they serve, and also allows patients to pay their bills in a comfortable, easy-to-follow process.

“We are honored and delighted to have been named to the Inc. 5000 list and see this as recognition of a core value in healthcare,” said Blake walker, CEO of Inbox Health. “While patient liability for health care bills was less than 10% and was often overruled by health care practices, it has now reached 30% of revenue due to the preponderance of high deductible health plans. . Healthcare practice management platforms, however, have not kept up with this rapid evolution. Most practice management systems still provide confusing patient reports, limited payment options and slow responses, “one-size-fits-all” collection procedures. At Inbox Health, we have seen this problem and have dedicated the state of artistic development towards a highly targeted and personalized patient collection platform. Our technology supports all of a billing company’s clients across all of its practice management systems. In fact, Inbox Health virtually automates the patient collection process, reducing the time billing companies spend with patients on billing and payments while dramatically increasing collections. “

The realities of financial accountability for health care are:

  • 30% of healthcare bills are now paid by the patient, up from 10% 10 years ago1
  • 83% of physician offices with fewer than five providers said slow patient payment for high-deductible plans is their top collection challenge2
  • 81% of practices have difficulty communicating patient payment responsibly2
  • It costs four times more to collect from a patient than from an insurance company3
  • Over 50% of patients said they were sometimes or always confused by their medical bills4
  • 80% of patients said they prefer online channels for paying their medical bills and yet 86% receive paper statements5
  • 73% of providers said it takes a month or more to collect data from patients5

About Inbox Status
Inbox health directly addresses one of the most dynamic issues in healthcare: the challenge of patient A / R. Designed for medical bills, Inbox Health automates patient billing and patient payments and modernize the patient support to live. Inbox Health improves patient engagement by providing clear medical bills immediately after the interview, choice of payment methods and communication channels, and prompt and empathetic support through the telephone and live chat. Through improve patient experience, billers see increased profitability, cash flow and collection speeds. With Inbox Health, billing companies are reporting a 60% increase in collection speeds in the first 60 days. Inbox Health provides billing companies with an automated and streamlined platform that can save time, reduce costs associated with paper statements, and reduce the number of patient phone calls. Inbox Health currently serves over 2,000 healthcare practices and over 2 million patients. Based at New Haven, Connecticut., Inbox Health was recently named to Inc. 5000’s list of America’s Fastest Growing Private Companies. More information can be found at www.inboxhealth.com.



1 https://www.newswire.com/news/providers-driven-to-implement-patient-centric-financial-solutions-as-20015628

2 https://www.newswire.com/news/providers-driven-to-implement-patient-centric-financial-solutions-as-20015628

3 https://insurancenewsnet.com/oarticle/the-rise-of-self-pay-accounts-a-592260

4 https://info.waystar.com/Consumer-Price-Transparency-Survey.html?utm_source=linkedin&utm_campaign=20210202_consumer_price_transparency_survey&utm_medium=social&utm_content=ad01

5 https://www.meddata.com/blog/2017/10/26/medical-billing-statistics/

Contact:
Deborah Jones
Strategies
[email protected]
714-656-0139
Cell: 562-522-0772

SOURCE inbox health

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